These Terms and Conditions apply to all use of the games999 platform, including both the website and mobile app. By opening an account, logging in, or using any of our services, you confirm that you have read and agreed to these terms.
Games999 reserves the right to update these Terms and Conditions at any time. For significant changes, registered members will be notified in advance by email or SMS. Continued use of the platform after any update constitutes acceptance of the revised terms.
Important: games999 is strictly for individuals aged 18 and above. Account registration and use by minors is completely prohibited.
To create an account at games999, the following conditions must be met:
- You must be 18 years of age or older
- A valid mobile number and active email address are required
- Identity verification must be completed using a National ID (NID) or passport.
- Each individual may hold only one account at games999
- All information provided during registration must be accurate and truthful
Account Security
Members are solely responsible for keeping their account password and login credentials confidential. Sharing account access or login details with anyone else is strictly prohibited. Any suspicious activity must be reported to games999 support immediately.
Transferring, selling, or renting a games999 account is strictly prohibited. Violations of this rule may result in permanent account closure and forfeiture of any remaining balance.
Operating multiple accounts from the same device or IP address may result in the cancellation of all bonuses and suspension of all associated accounts.
Deposit
Games999 supports deposits via bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is ৳ 200. Always enter the correct reference number when making a deposit — an incorrect reference may cause delays in processing.
- Minimum Deposit: ৳ 200
- Maximum daily deposit for Standard accounts: ৳ 2,00,000
- Higher limits apply for VIP members
- Deposits from third-party accounts are not accepted
Withdrawal
KYC (identity verification) must be completed before any withdrawal can be processed. The withdrawal method must match the deposit method — for example, if you deposited via bKash, you must also withdraw via bKash.
- Minimum withdrawal: ৳500
- Daily withdrawal limit for standard accounts: ৳50,000
- Withdrawal Processing Time: 15 minutes–24 hours depending on tier
- Direct withdrawal from bonus balance is not possible — wagering requirements must be completed first
games999 reserves the right to temporarily place withdrawals on hold for additional verification in cases of suspicious transactions.
Before participating in any games999 bonus program, please read the specific terms of each bonus carefully. Claiming a bonus constitutes automatic acceptance of its associated terms.
Welcome Bonus
New members receive a welcome bonus on their first deposit. The wagering requirement for this bonus is typically 5x to 10x. The welcome bonus is available once per account only.
- Bonus claim window is generally 7 days
- Bonus balance cannot be withdrawn before wagering requirements are met
- Expired bonuses will be removed automatically
- Multiple bonuses may not be usable simultaneously
VIP Cashback
Gold-tier VIP members and above can withdraw their weekly cashback directly, with no wagering requirements. Cashback is calculated based on net losses from the previous week — no cashback applies in weeks where a net profit was made.
games999 reserves the right to modify or cancel any promotional offer without prior notice. If abuse is suspected, the bonus may be forfeited and the account suspended.
Games999 is committed to providing a fair and transparent gaming environment for all members. Our games operate in accordance with international RNG (Random Number Generator) standards and are regularly audited by independent third parties.
- The use of any fraudulent strategies or software is strictly prohibited
- The use of bots or automated betting systems is strictly prohibited
- Bonus abuse or claiming benefits through multiple accounts is strictly prohibited
- Colluding with other members to manipulate game outcomes is strictly prohibited
Betting Limits
Separate minimum and maximum betting limits apply to each game and market. games999 reserves the right to adjust any member's betting limits, particularly if unusual betting patterns are detected.
For live betting, games999 reserves the right to void results due to technical issues. In such cases, the full stake will be refunded.
Games999 treats the protection of members' personal data as a top priority. Information collected at registration is used solely for account management, identity verification, and financial transactions.
- Member information is never sold to advertisers or third parties.
- Information may be disclosed to government authorities where required by law
- Information required for payment processing is shared with our payment partners
- Members can request account deletion themselves — simply contact support to proceed.
For more details, please visit the games999 Privacy Policy page.
Games999 may temporarily or permanently close any account for the following reasons:
- Registering with false or incomplete information
- Bonus Abuse or Operating Multiple Accounts
- Fraudulent activity or hacking attempts
- Money Laundering or Suspicious Financial Activity
- If identified as a minor
- If a member submits a self-exclusion request
If there is no evidence of prohibited activity at the time of account closure, the remaining balance will be refunded. If prohibited activity is confirmed, the entire balance may be forfeited.
To dispute any decision made by games999, a written complaint must be submitted to support within 30 days of the account suspension or transaction issue date.
Upon receiving a complaint, games999 will provide an initial response within 7 business days and a final decision within 30 business days. If a member is unsatisfied with the outcome, they have the right to escalate the matter to the relevant licensing authority.
Our server logs serve as the definitive record for determining gaming outcomes at games999. In the event of a technical error, games999 will work to reach a fair resolution for all parties involved.
Games999 reviews its Terms and Conditions at least once a year. Updates are made whenever new services are introduced or legal requirements change.
Members will be notified at least 14 days before any significant changes take effect. Minor updates — such as spelling corrections or clarifications — may be made without prior notice.
The latest version of these terms and conditions is always available at games999.biz/terms-conditions. If you need a copy of a previous version, please contact support.
